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We try to ship all items within 2 business days of ordering, but we aim to ship all orders placed before 12:00pm (EST), the same day. Shipping times may be extended due to high seasonal volume. If shipping is delayed for any reason we will contact you immediately.
We do not stock all items listed on the Website at all times. Larger items such as Air Conditioners, Flood Tables and the like will be drop shipped from the Distributor to save time and money. We order weekly from our distributors, so if the item you've ordered isn't here now, it'll be at your door within the week. You will be notified if our distributors are temporarily out of stock on any items we offer.
We ship via UPS or USPS. Any other option will have to be arranged by calling or emailing us prior to your order/
Credit/Debt Card is the preferred payment method through PayPal
U.S. currency only
Most items may be returned within 14 days of shipment for a refund. All of the merchandise we sell is brand new and we do not return any used merchandise to our warehouse shelves to re-sell it as new. Therefore, all items must be returned in new, unopened re-salable condition or a restocking fee ranging from 10% to 25% will apply. Furthermore, returned items must be complete with all original parts, accessories, and manufacturer packaging to be eligible for a credit. All returns are subject to inspection. We reserve the right to determine, in its sole discretion, the condition and completeness of returned merchandise. You MUST call or email for a return authorization number before returning any item or fill out the Return Form.
Please be exact when ordering as we cannot be responsible for items that were ordered incorrectly, if in doubt please call or email us first.
WE TRY TO INSURE THAT ALL PRODUCT PRICES AND WEIGHTS ARE ACCURATE BUT WE DO RESERVE THE RIGHT TO CORRECT ANY ERRORS OR OMISSIONS.
If there are special shipping methods required we will contact you prior to shipping your order.